Quote Of The Day

[j4kp07]

Should we make this a sticky?

I'll start it off:

"My husband wants to know if you have that new movie?"

In short: "Yes, we do."

[JamesIVSC]

"I've seen everything" says the 14 year old kid.

Responce by me "By my calculations it would take you 12 years and 1 month, watching one movie everyday, to see everything I have in the store. Plus! I bring in over 60 titles a month, so you would actually need to watch at least 2 a day not to fall behind." And I smile as he stands there with his jaw gaping.

[Tim]

In a phone call a few hours after renting, a women said:

"Almost all the disks I rent from your store have problems...  You're renting a cheaper grade of DVD.  I'm going to call the DA about this!  They've got ways of dealing with small businesses like yours!"    8O   (we check and buff religiously)

This troubled woman , with her $25 DVD player, is no longer welcome here...  

-Tim

[AOV]

Just a second ago, I was ready Tim's quote when on my T.V. screen playing in my EMPTY store, Back to the Future is on...

And all of a sudden,

Marty McFly says, " You built a time machine, out of a Delorean? "

And then I start to drift...  All of a sudden, another great quote comes from Doc Brown,

" When this baby hits 88 miles per hour, your gonna see some serious shit! "

Now I am back to reality and wishing, Why can't there be a time machine, so I can jump back into time, and see what the hell it was I was smoking that day I left my career and became a Video Store Owner...

Just a thought...

[Kerry]

Yeah, I think I was on the same stuff...

[Shiraz]

This is a true story. Some of the names have been changed to protect the innocent.

Saturday.
"Any new movies come out today?"
(pleasant response) "No, actually they come out on Tuesdays"

Sunday - same guy.
"Any new movies come out today?"
"Ahh, no they come out on Tuesdays" (look of confusion - tilted head of dog)

Monday - same guy.
"Any new movies come out today?"
"Huh? - no they come out tommorrow - Tuesday!" (a little annoyed)

Tuesday - same guy - I shit you not.
"Any new movies come out today?"
Long pause "Yes! Every Tuesday!"

I was very pleased that this person managed to rent 4 movies each time... but come on!

[MoviePimp]

Happened about 3 or 4 monthes ago.

Old geezer pokes his head in door "What happened to the barbershop that used to be here.  Did you turn it into a movie store?"

I say "Nope, close the door and walk 8 feet to your left and try not to bump your head on that barber pole over there."

[merscham]

Saturday Night 10:43 PM

Customer - "Whats in thats new thats good?"
Me - "Not much, it's been a busy night."
Customer - "I haven't heard of that title, who's in it?"

[Tim]

We just opened our second store about nine months ago.  A woman we've always liked and talked to a bit, as she's shopped at our first store for the seven years that it's been open, said something that was cute, funny, and (I thought) perfectly ironic for the times our industry is in now.  With some jest and some seriousness she said, "now you have two stores!  That's it, you guys are rich."  Her apropos, accidental sarcasm was great!   :lol:  :cry:  :lol:  :cry:  :lol:

[Bermuda Flix]

I have a similar customer as Shiraz: "any new movies in today?" EVERY day. Finally, it wore thin. He called on the telephone one day and asked, "any new movies in today?" It was Saturday. I didn't recognise his voice at the time. I said, "We've got lots of new ones in this week. Are you looking for something in particular?" He replied, "Well, I was in last night. Do you have anything new in today?"

Then I recognised the voice. I answered before I thought about it:

"I'm sorry. None of the studios filmed a new movie between last night and this morning."

I realised that was rude, but what came next blew me away:

"So you just have the same movies that you had last night?"

"Yes," was about all I could muster at the time.....

[Shiraz]

<with 20 movies in hand>
"Oh... you need to be a member to rent here?..."

But the kicker is not just that they don't have a CC handy but they also don't have their DL with them. But here's what ALWAYS comes next.

"Ah... so can I use (fill in blank)'s account?"
-OR-
"Oh then I'll just use (fill in blank)'s account"

Guess what? You're not on there.

Round and round we go with the line getting longer.

[VideoRocks]

"I'm sorry. None of the studios filmed a new movie between last night and this morning."

I realised that was rude, but what came next blew me away:

"So you just have the same movies that you had last night?"

"Yes," was about all I could muster at the time.....

I'm sure that you fellows know that we all have some customers who aren't as sharp as we are.  Some are actually impaired and it's mean to make fun of them.  Fortunately, they like movies and spend money in our stores.

Be kind, the only thing worse than them coming in and asking "dumb" questions is them not coming in at all.

All that said, I had a good one today.  One of my regulars (XXX renter) is returning movies and tells me that one of them has exactly the same content as another one he rented recently.  I vaguely recall this actually happening in the past so I say "Well, I guess they made it wrong.  Can you find the one that it duplicates?"  

So he goes in to look for it.

While he's in there I realize that I can look at his history file and see what he got last week.

Guess what?  HE RENTED THAT MOVIE LAST WEEK!  No wonder it had the same content!  :roll:

[MoviePimp]

Maybe he was just blown away by the box art that he forgot.

[VideoRocks]

lol.

I think the art featured another side...

[Kerry]

This happened several years ago.  A woman stood outside our store for several minutes looking at the poster of "Regarding Henry" that was in the window.  Finally she came in and asked if we had that movie, "Considering Oliver".....well, I knew what she meant so I just handed it to her.